Privacy Policy

How DPS collects and uses information

Last updated: 12/17/2025

This Privacy Policy explains how Digital Printing Solutions Inc. ("DPS", "we", "us", or "our") collects, uses, shares, and protects information when you visit dpscan.com or use our services (including DPS Connect).

1. Who we are

DPS operates dpscan.com. For privacy questions or requests, contact us at info@dpscan.com or by mail at 6438 University Blvd, Suite 12, Winter Park, FL 32792.

2. Information we collect

We collect information you provide and information collected automatically.

  • Contact and account information: name, company, email address, phone number, and other details you submit through contact forms, support requests, or account setup.
  • Operational and order information: information needed to process orders and shipments, which may include customer names, shipping addresses, purchase order details, job information, and related communications.
  • Email ingestion: if you configure an email inbox to deliver purchase orders to us, we may access and process email metadata (sender/recipient, subject, timestamps) and email content/attachments as required to provide the service.
  • Usage and device information: IP address, browser type, pages viewed, and diagnostic logs used to operate, secure, and improve the services.
  • Cookies and similar technologies: we may use cookies needed for site functionality (for example, to maintain a login session). If we use additional cookies (such as analytics), they will be described in an updated notice.

3. How we use information

  • Provide, operate, and maintain the website and services.
  • Process purchase orders and related operational workflows you request.
  • Send transactional and service communications (e.g., order status, alerts, and support replies).
  • Detect, prevent, and investigate security issues, abuse, and fraud.
  • Improve our services, including troubleshooting and performance monitoring.

4. How we share information

We do not sell your personal information. We may share information in the following situations:

  • Service providers: hosting, infrastructure, email delivery, and monitoring providers that help us operate the services.
  • Legal and safety: when required to comply with applicable law or legal process, or to protect the rights, safety, and security of DPS, our customers, or others.
  • Business transfers: in connection with a merger, acquisition, financing, reorganization, or sale of all or a portion of our business.

5. Data retention

We retain information for as long as needed to provide the services, comply with legal obligations, resolve disputes, and enforce our agreements. Backup copies may persist for a limited period.

6. Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, and to object to or restrict certain processing. To make a request, email info@dpscan.com.

We do not send marketing emails. We may send service-related communications when necessary to provide the services (for example, order updates, system notices, or support replies).

8. Changes to this policy

We may update this policy from time to time. Updates will be posted on this page with a revised "Last updated" date.